During a remote video session, as the mouse moves on the screen, some pixels will remain discolored. This condition is referred to as mouse trailing, and is due to varying levels of network and other noise in different environments. To minimize mouse trailing, you may need to reduce the Noise Threshold in the Manual Video Adjust dialog box.
1 From the Viewer menu, select Tools - Manual Video Adjust. The Manual Video Adjust dialog box appears.
2 Click the Noise Adjust Threshold icon for the feature you wish to adjust.
4 Use the Plus (+) and Minus (-) buttons at the end of the slider bar to fine-adjust the noise threshold to just above zero.
NOTE: Leaving the noise threshold at zero triggers constant video refresh, resulting in high network usage and a flickering video. It is recommended that the noise threshold be set at the highest level that allows efficient system performance, while still being able to recover pixel colors that the mouse cursor travels over.
NOTE: When adjusting the noise threshold, the slider bar is used for large adjustments and the Plus (+) and Minus (-) buttons at either end of the slider bar for fine-tuning.