Setup Progress

This seems to be taking a long time, has it broken, am I stuck in a loop

Continue going, you’re almost there. The alignment process aims to give you the best possible set up to get your board working properly. It may seem long and tedious but it is the best way to get your WallCast working optimally. The progress bar at the top of the screen should give you an indication of how far through the process you are.

Number selection

My surface is not magnetic

Your WallCast unit should have been supplied with a holder to attach to non-magnetic surfaces

There is no number when I switch on the Sensor

Try changing battery. If the problem persists go to support.prometheanworld.com, a new LED Sensor may be required.

A "-" shows on my display.

If a "-" is displayed then go to support.prometheanworld.com. A new WallCast unit may be required. If it flashes on and off intermittently then the LED sensor is working correctly.

When I switch on the LED Sensor the number displayed is not 9.

If the LED Sensor does not display the number 9 before you place it on the surface, go to support.prometheanworld.com. A new LED Sensor may be required