More info

For more information:

Technical support

EMEA Technical Support is suspended during the hours of 1400-1500 (GMT) for training purposes on the last Friday of every month.

 

Telephone Support  for end users (such as teachers)

Region

Telephone Number

UK

 0844 855 2201

China (North)

10800 744 1297

China (South)

10800 441 0318

Taiwan

00801 044 265

Australia

1800 075 943

New Zealand

0800 448 611

Malaysia

1800 814 305

South Korea

00798 443 41243

Japan

00531 780 218

Hong Kong

800 968 341

Singapore

800 4411 351

Americas English language (Direct)  

+1-678-762-1800

Americas and Spanish (Toll Free)

1-888-65-ACTIV or 1-888-652-2848

Spanish language (Direct)

+1-678-336-8100

EMEA

+44 (0) 1254 290 994

Germany

0800 184 4869 (for calls from within Germany)

German speaking countries

+ 44 (0) 1254 290 999

France

0826 621 245 (for calls from within France)

French speaking countries

+44 (0) 1254 290 997

Telephone Support for channel partners

UK

0844 855 2202

EMEA   

+44 (0) 1254 290 995

Other Promethean contact information

Address

Promethean House, Lower Philips Road, Blackburn, Lancashire, BB1 5TH

Websites

www.prometheanworld.com - marketing information; software updates

www.prometheanplanet.com - user community, resources, forums

www.prometheanlearning.com - Promethean product training

Phone

+44 (0)1254 298598 (not for technical support queries)

Fax

+44 (0)1254 581574

Email

info@prometheanworld.com (not for technical support queries)

Send us your feedback on the help file

Please write to: techpubs@prometheanworld.com

Help version

ActivInspire Professional Edition 1.4