NAME
RT::Extension::CustomizeContentType - Customize Attachments' ContentType
INSTALLATION
perl Makefile.PL
make
make install
May need root permissions
Edit your /opt/rt4/etc/RT_SiteConfig.pm
If you are using RT 4.2 or greater, add this line:
Plugin('RT::Extension::CustomizeContentType');
For RT 4.0, add this line:
Set(@Plugins, qw(RT::Extension::CustomizeContentType));
or add RT::Extension::CustomizeContentType to your existing @Plugins
line.
Clear your mason cache
rm -rf /opt/rt4/var/mason_data/obj
Restart your webserver
CONFIGURATION
Set the %ContentTypes configuration variable to a hash of extension and
desired content-type:
Set(
%ContentTypes,
(
't' => 'text/x-perl-script',
'psgi' => 'text/x-perl-script',
)
);
Microsoft Office
Older versions of IE often upload newer Microsoft Office documents with
the generic application/octet-stream MIME type instead of something more
appropriate. This causes RT to offer the file for download using the
generic content type, which confuses users and doesn't launch Office for
them. You can fix that by installing this extension and using the
configuration below:
Set(%ContentTypes,
'docm' => 'application/vnd.ms-word.document.macroEnabled.12',
'docx' => 'application/vnd.openxmlformats-officedocument.wordprocessingml.document',
'dotm' => 'application/vnd.ms-word.template.macroEnabled.12',
'dotx' => 'application/vnd.openxmlformats-officedocument.wordprocessingml.template',
'potm' => 'application/vnd.ms-powerpoint.template.macroEnabled.12',
'potx' => 'application/vnd.openxmlformats-officedocument.presentationml.template',
'ppam' => 'application/vnd.ms-powerpoint.addin.macroEnabled.12',
'ppsm' => 'application/vnd.ms-powerpoint.slideshow.macroEnabled.12',
'ppsx' => 'application/vnd.openxmlformats-officedocument.presentationml.slideshow',
'pptm' => 'application/vnd.ms-powerpoint.presentation.macroEnabled.12',
'pptx' => 'application/vnd.openxmlformats-officedocument.presentationml.presentation',
'xlam' => 'application/vnd.ms-excel.addin.macroEnabled.12',
'xlsb' => 'application/vnd.ms-excel.sheet.binary.macroEnabled.12',
'xlsm' => 'application/vnd.ms-excel.sheet.macroEnabled.12',
'xlsx' => 'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet',
'xltm' => 'application/vnd.ms-excel.template.macroEnabled.12',
'xltx' => 'application/vnd.openxmlformats-officedocument.spreadsheetml.template',
);
Config contributed by Nathan March.
AUTHOR
Best Practical Solutions, LLC <modules@bestpractical.com>
BUGS
All bugs should be reported via email to
L<bug-RT-Extension-CustomizeContentType@rt.cpan.org|mailto:bug-RT-Extension-CustomizeContentType@rt.cpan.org>
or via the web at
L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-CustomizeContentType>.
LICENSE AND COPYRIGHT
This software is Copyright (c) 2014 by Best Practical Solutions
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991